Shipping Policy

We offer shipping to most destinations worldwide. All orders ship from our warehouse within one business day. If your item has sold out or there is any other problem with your order, you will be informed within one business day.

Shipping to US Locations

We offer a variety of shipping options for your convenience. All orders over $50.00 shipped to a US destination are eligible for free USPS First Class Mail (FCM) or Priority Mail (PM) shipping. USPS orders weighing less than one pound will be shipped by FCM. Orders weighting more than one pound will be shipped by PM. Free shipping cannot be applied towards other shipping methods.

US Shipping Options


Shipping Method Shipping Provider Transit Time Price
Free Shipping USPS USPS 1 to 5 business days FREE for orders over $50.00
USPS FCM/Priority USPS 1 to 5 business days $6.99 flat rate
UPS Ground UPS 1 to 5 business days $12.00 flat rate
UPS Second Day Air UPS 1 to 2 business days $30.00 flat rate
UPS Next Day Air UPS Arrive by 3pm on the next business day (12pm by request) $45.00 flat rate

All packages include free tracking. When your order has shipped, you will receive a confirmation email including your tracking number. USPS shipments are automatically insured for up to $50.00. For package insurance greater than $50.00, please select a UPS shipping method. If your package is verified as lost or damaged in transit by the shipping company, we will work with you to replace the item at a discount to be determined at our discretion. If the tracking information lists the item as delivered correctly, it is the customer's responsibility to care for the package. Shipping costs are not refundable. Domestic shipping is also available to APOs, FPOs, DPOs and Puerto Rico. Orders from other US territories are considered to be international shipments.

Fraud

In order to protect our customers, we monitor for potential credit card fraud and identity theft. We reserve the right to request additional information to verify the customer's identity. In cases where the order may be fraudulent, the package will not be shipped until the billing information has been successfully verified. Illegal and fraudulent orders are subject to legal action.

Canada and Other International Locations

We are pleased to offer shipping to most international destinations. We can ship by Canada Post for our Canadian customers. We also offer USPS FCM International to most international locations. These orders will be delivered by your local postal service, but shipping times can vary greatly, depending on distance from the US and time of year. For faster international deliveries, we offer DHL International shipping, including to Canada. Tracking and package insurance is included for free with all international shipments.

The cost and estimated transit times for each is listed below:

International Shipping Options


Shipping Method Shipping Provider Transit Time Price
Canada Post (Canada) USPS/Canada Post 1 to 2 weeks $3.00 + $7.99 /pound
USPS FCM International (Global) USPS 1 to 3 weeks $5.00 + $9.99 /pound
DHL International (Global) DHL 2 to 5 business days $20.00 + $9.99 /pound

Customs

Due to the differences in international law, we cannot predict customs charges. We will do our best to ship your package in accordance with local requirements and any special requests. However, customs charges and any other taxes are the responsibility of the customer.